ARE THOSE WINGED PIGS I SEE?

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I thought that there was nothing the NJ Division of Taxation, or for that matter the State of New Jersey, could do any more to shock or surprise me.
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My clients who were victim of the latest NJDOT FU (i.e. misapplication of 2008 NJ-1040 balance due payments – nothing new), and which I was able to fix promptly through email contact with a contact in Trenton, received the following letter from the Division of Taxation (the highlight is mine) -
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“Dear Taxpayer(s):
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A review of your 2008 New Jersey income tax account shows that an error was made in processing the payment you submitted using the payment voucher printed from our NJ WebFile system. As a result, you were mailed a Statement of Account earlier this month which showed that you had a balance of tax due, plus a penalty and interest. Please accept my apologies for this error and for any inconvenience it may have caused.
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Your 2008 State income tax payment has now been properly credited and your 2008 income tax account shows that you no longer have a balance due. No further action is needed on your part and you may discard the Statement of Account previously sent to you.
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Please know that the Division of Taxation continually strives to ensure that our systems and processes are working properly and adequately serving the needs of New Jersey taxpayers. We have taken the necessary steps to ensure that our NJ WebFile System has been updated and that this error does not recur.
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Once again, please accept my apologies.
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Very truly yours,
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Peter Lowicki
Assistant Director
Technical Services”
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Will wonders never cease?
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TAFN